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Toll-free directory assistance was provided by telecommunication providers, namely AT&T and Verizon, as mandated by the Federal Communications Commission. Companies requested to have their toll-free number listed, and paid the providers each time their phone number was released to a toll-free directory-assistance caller.
By the spring of 2008 it had, according to TechCrunch, "captured a six percent market share of directory assistance calls." At that time, Jingle Networks received 20 million calls per month. [4] Since that peak, the company has reported fewer calls, around 15 million per month, as consumers shift to smart-phones to get directory information. [5]
Direct-distance dialing (DDD) was first introduced in areas with common-control switching (panel and crossbar) in the 1950s.These areas had used 411 for directory assistance, and because of the ability of common-control switching to analyze the initial digits of a number in a "sender" before routing the call, these areas did not require the dialing of an initial 1 to initiate a long-distance call.
Operator assistance refers to service provided by a telephone operator to the calling party of a telephone call.This can include telephone calls made from pay phones, calls placed station-to-station, person-to-person, or collect, third-number calls, calls billed to credit cards, and certain international calls which cannot be dialed directly.
A telephone directory, commonly called a telephone book, telephone address book, phonebook, or the white and yellow pages, is a listing of telephone subscribers in a geographical area or subscribers to services provided by the organization that publishes the directory. Its purpose is to allow the telephone number of a subscriber identified by ...
AT&T, the nation’s largest carrier, has more than 240 million subscribers. More than 70,000 outages were reported after 8 a.m. ET, according to Downdetector, a website that detects outages. The ...
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