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Integrated logistics[ 1] support ( ILS) is a technology in the system engineering to lower a product life cycle cost and decrease demand for logistics by the maintenance system optimization to ease the product support. Although originally developed for military purposes, it is also widely used in commercial customer service organisations.
A supply chain, sometimes expressed as a "supply-chain", [ 1] is a complex logistics system that consists of facilities that convert raw materials into finished products and distribute them [ 2] to end consumers [ 3] or end customers. [ 4] Meanwhile, supply chain management deals with the flow of goods within the supply chain in the most ...
Supply chain management is a cross-functional approach that includes managing the movement of raw materials into an organization, certain aspects of the internal processing of materials into finished goods, and the movement of finished goods out of the organization and toward the end consumer.
Design for logistics. Design for logistics is a series of concepts in the field of supply chain management involving product and design approaches that help to control logistics costs and increase customer service level. These concepts were introduced by Professor Hau Lee of Stanford University, and have the three key components: Economic ...
The Supply Chain Operations Reference ( SCOR) model is a process reference model originally developed and endorsed by the Supply Chain Council, now a part of ASCM, as the cross-industry, standard diagnostic tool for supply chain management. [ 1] The SCOR model describes the business activities associated with satisfying a customer's demand ...
Logistics. A warehouse in South Jersey, a U.S. East Coast epicenter for logistics and warehouse construction outside Philadelphia, where trucks deliver slabs of granite [ 1] Logistics is the part of supply chain management that deals with the efficient forward and reverse flow of goods, services, and related information from the point of origin ...
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
Third-party logistics providers include freight forwarders, courier companies, and other companies integrating and offering subcontracted logistics and transportation services. Hertz and Alfredsson (2003) describe four categories of 3PL providers: [ 4] Standard 3PL Provider. this is the most basic form of a 3PL provider.