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In response, British Gas workers went on strike between January and June 2021, when workers accepted a new pay deal. [25] In 2023, British Gas came under criticism after a series of media stories highlighting their poor customer service [26] and practice of breaking into homes to force people onto pre-payment meters. [27]
GB Gas Holdings Limited, founded 1996, which holds British Gas (also known as Scottish Gas). [11] [12] [13] Centrica Hive Ltd, founded in 2007. [14] In 1998, Centrica's supplier monopoly for gas came to an end. Centrica maintained the British Gas retail brand but is only allowed to use this brand name in the United Kingdom.
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It was launched in early 2016 by Centrica [3] [4] through its subsidiary, British Gas. The service operated across Great Britain and Ireland, [5] working with a network of vetted independent tradespeople to fulfill customer jobs, [6] before closing down in late 2023.
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