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  2. Sales - Wikipedia

    en.wikipedia.org/wiki/Sales

    Although the skills required are different, from a management viewpoint, sales is a part of marketing. [3] Sales often form a separate grouping in a corporate structure, employing separate specialist operatives known as salespersons (singular: salesperson). Selling is considered by many to be a sort of persuading "art".

  3. Sales effectiveness - Wikipedia

    en.wikipedia.org/wiki/Sales_Effectiveness

    The purpose of sales force effectiveness is to increase company revenues through increased customer acquisition, product/service sales, and up-selling/cross-selling additional products and services. The purpose of sales force effectiveness metrics is "to measure the performance of a sales force and of individual salespeople."

  4. The top 5 skills employers are (still) looking for in the ...

    www.aol.com/top-5-skills-employers-still...

    Thinking about future careers and the job market can be a really scary time for many teens – let alone during a pandemic – and knowing how to impress employers can be a tricky task. Research ...

  5. Sales management - Wikipedia

    en.wikipedia.org/wiki/Sales_management

    Sales manager is the typical title of someone whose role is sales management. The role typically involves talent development . Churchill mentioned that the antecedents of sales performance are based on the meta-analysis for the period 1918- 1982 (76 years of previous research work). [ 1 ]

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.

  7. Personal selling - Wikipedia

    en.wikipedia.org/wiki/Personal_selling

    Personal selling occurs when a sales representative meets with a potential client for the purpose of transacting a sale. Many sales representatives rely on a sequential sales process that typically includes nine steps. Some sales representatives develop scripts for all or part of the sales process.

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