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2. Comparison of CRM systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_CRM_systems

   Pivotal CRM / Aptean CRM Aptean 6.6 January 2019 Proprietary.NET yes Windows MS SQL, Oracle 1996 Really Simple Systems / Spotler CRM Really Simple Systems 2016 2006 SaaS: VBScript, JavaScript, ASP yes Cloud Computing: MySQL: 2006 SageCRM: Sage Group: Sage CRM 2019 R1 February 2019 Proprietary or SaaS: ASP.NET, ASP yes Windows MS SQL, ORACLE ...

3. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

4. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Data warehouse technology, which is used to aggregate transaction information, to merge the information with CRM products, and to provide key performance indicators. Opportunity management, which helps the company to manage unpredictable growth and demand and implement a good forecasting model to integrate sales history with sales projections. [30]

5. Category : Customer relationship management software

   en.wikipedia.org/wiki/Category:Customer...

   For companies developing CRM applications, see Category:Customer relationship management software companies. Subcategories This category has the following 6 subcategories, out of 6 total.

6. SugarCRM - Wikipedia

   en.wikipedia.org/wiki/SugarCRM

   SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting. The company operates a number of websites, including its commercial website Sugarcrm.com and Sugar Outfitters (for third-party extensions), and an online user forum called SugarClub.

7. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   Individual personalization requires program changes. eCRM – Personalized individual views based on purchase history and preferences. Individual has ability to customize view. System focus. CRM – System (created for internal use) designed based on job function and products. Web applications designed for a single department or business unit.