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Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.
Xbox network service is available as both a free service and a subscription-based service known as Xbox Game Pass Core. In 2021, Microsoft renamed Xbox Live as simply the "Xbox network" to cover all of its services related to Xbox, and began slowly phasing out all "Live" branding until it was fully removed in 2023. [14]
Xbox Wire is Xbox's news blog, launched by Microsoft in May 2013 in preparation for the announcement of the Xbox One. [71] It was Microsoft's first Xbox-focused blog since it shut down Gamerscore in early 2009. [72] In March 2022, a Japanese-language version of the site was published as part of Microsoft's focus on the Japanese gaming market. [73]
The reports relate to issues across multiple Microsoft products including Xbox; Microsoft 365, which encompasses a suite of business tools; Microsoft Teams; Outlook and Azure, its cloud-computing ...
After the official broadcast, (in a continuation of the show which can be viewed on-line, about 28 minutes into the show) a customer is shown calling the Microsoft help-desk, who is told Microsoft will replace his Xbox 360 but is denied a promise to replace his scratched games.
Microsoft started to see signs of a recovery after the ISP reverted the change. The company had said a change within a third-party internet service provider's (ISP) "managed-environment" resulted ...
Sarah Bond is an American business executive and the current president of Xbox at Microsoft overseeing the entire brand's operations as a platform and ecosystem, including hardware and devices, player and creator experiences, platform engineering, strategy, business planning, data and analytics, and business development and partnerships.
A Microsoft Store bearing the 2009–2012 logo Microsoft Store in Yorkdale, Toronto, the first store located outside the U.S. Microsoft Store in Sydney. Microsoft Store was a chain of retail stores and is an online shopping site, owned and operated by Microsoft and dealing in computers, computer software, and consumer electronics.