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In September 2019, the service was revamped and rebranded again as Voice Info, with once again a toll-free number (866) 895-3124, [12] however this number was deactivated in July 2020. [13] The old Microsoft Bing 411 1-800-CALL-411 number can now be used to access Voice Info by pressing 9 when connected.
When a customer decides to use toll-free service, they assign a Responsible Organization (RespOrg) to own and maintain that number. The RespOrg can be either the IXC that is going to deliver the majority of the toll-free services or an independent RespOrg. [6] When a toll-free number is dialed, each digit is analyzed and processed by the LEC.
In the United States, Microsoft operated a toll-free number (1-800-BING-411 or 1-800-CALL-411) for directory assistance called Bing 411. This service used voice search technologies powered by Tellme. Users are able to find and connect for free to local shops and restaurants and obtain driving directions, traffic reports, sports scores, stock ...
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Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.
In Ireland, 1800-xxxxxx numbers are freephones, with the 1800 71xxxx reserved for services that expect unusually high volumes of calls (e.g. radio station phone-in lines). [ 19 ] In Israel , toll-free numbers are prefixed with "1800" followed by 6 digits (for local businesses); "180" or "189" followed by 7 digits usually refers to a free call ...