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  2. Fix issues with AOL Mail image challenges

    help.aol.com/articles/what-should-i-do-if-i-get...

    AOL Mail uses many security measures to keep your account secure, one of which is CAPTCHA or image challenges when sending mail. These challenges exist to make it harder for hackers to access your accounts. The characters can't be read by a computer and must be entered manually, ensuring only a real person can pass the test. Why am I being ...

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.

  5. Follow These Steps if You’ve Been Hacked

    www.aol.com/products/blog/follow-these-steps-if...

    You receive messages that files are encrypted on your device Your contacts receive messages online or on social media that you didn’t send Anti-virus protection software is disabled without your ...

  6. Recognize a hacked AOL Mail account

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge. • Your inbox is full of MAILER-DAEMON notices for messages you didn ...

  7. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!

  8. Fix sending and receiving issues with third-party email apps

    help.aol.com/articles/cant-send-or-receive-email...

    If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app password. If you use a verizon.net email, enter verizon.net server info. Use your full email address as your username.

  9. How to spot phishing scams and keep your info safe - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    Shop it: Malwarebytes Premium Multi-Device, 30-day free trial then $4.99 a month, subscriptions.aol.com Phishing emails try to trick you into clicking on a link or opening an attachment by telling ...

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