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As of 2012, around 2.8 million people work in outsourcing sector. [1] Annual revenues are around $11 billion, [1] around 1% of GDP. Around 2.5 million people graduate in India every year. Wages are rising by 10–15 percent as a result of skill shortage. [1] As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2]
Today Intelenet is the largest player in the domestic BPO market, with over 18,000 employees in 10 locations across India. The company provide customer management, outbound sales and analytics in the Banking and Financial Services, Telecom, Travel , Insurance , Retail and Government sectors.
In 2006, its employee strength reached 10,000 and its name was changed from Progeon Limited to Infosys BPO Limited. It was renamed to Infosys BPM Limited in 2018. [5] In 2019, Infosys BPM formed a joint venture with Hitachi, Panasonic and Pasona. Infosys took an 81% stake in the new company, HIPUS Co. Ltd, which was aimed at providing digital ...
This is a list of companies based in Gurgaon. Gurgaon , also known as Gurugram, is a cities in the Indian state of Haryana , located immediately south of the National Capital Territory of Delhi , 32 kilometres (20 mi) southwest of New Delhi and 268 km (167 mi) southeast of Chandigarh , the capital of India's Punjab state.
Genpact Ltd. is an American multinational information technology services, consulting, and outsourcing company headquartered in New York City, New York.Founded in Gurgaon, India, and legally domiciled in Bermuda, Genpact currently employs more than 125,000 people and provides services to clients in over 30 countries worldwide.
Director General STPI has announced to launch 48,000 such seats across the country, with a target employment of 72,450 in the sector. [21] [22] The Government provides financial support of up to ₹1 lakh per seat under two plans—India BPO Promotion Scheme and North East BPO Promotion Scheme. The Scheme is distributed among each State in ...
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
Software, BPO P A Deccan Charters: Consumer services Airlines Bengaluru: 1997 Charter airline P A Dedicated Freight Corridor Corporation of India: Industrials Railroads New Delhi: 2006 Freight transport, part of Ministry of Railways (India) S A Dempo: Basic materials General mining Panaji: 1941 Mining P A Dena Bank: Financials Banks Mumbai ...