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  2. Performance appraisal - Wikipedia

    en.wikipedia.org/wiki/Performance_appraisal

    A performance appraisal, also referred to as a performance review, performance evaluation, [1] (career) development discussion, [2] or employee appraisal, sometimes shortened to "PA", [a] is a periodic and systematic process whereby the job performance of an employee is documented and evaluated. This is done after employees are trained about ...

  3. 360-degree feedback - Wikipedia

    en.wikipedia.org/wiki/360-degree_feedback

    360-degree feedback (also known as multi-rater feedback, multi-source feedback, or multi-source assessment) is a process through which feedback from an employee's colleagues and associates is gathered, in addition to a self-evaluation by the employee.

  4. Performance rating (work measurement) - Wikipedia

    en.wikipedia.org/wiki/Performance_Rating_(Work...

    Performance rating helps people do their jobs better, identifies training and education needs, assigns people to work they can excel in, and maintains fairness in salaries, benefits, promotion, hiring, and firing. Most workers want to know how they are doing on the job. Workers need performance feedback to work effectively.

  5. We analyzed 2 years of performance reviews for 13,000 workers ...

    www.aol.com/finance/analyzed-2-years-performance...

    The data set contains performance reviews for more than 13,000 employees across two annual review cycles. Because we have two years of data, we can see whether an employee in the Year 1 data set ...

  6. Behaviorally anchored rating scales - Wikipedia

    en.wikipedia.org/wiki/Behaviorally_anchored...

    Behaviorally anchored rating scales (BARS) are scales used to rate performance.BARS are normally presented vertically with scale points ranging from five to nine. It is an appraisal method that aims to combine the benefits of narratives, critical incidents, and quantified ratings by anchoring a quantified scale with specific narrative examples of good, moderate, and poor performance.

  7. Retail Workers Share 8 Characteristics of an Ideal Customer - AOL

    www.aol.com/finance/retail-workers-share-8...

    The good news is that if you follow these eight ways to be a model customer — ideas from r/RetailHell workers, by the way — you can rest assured that you’re making service workers' lives a ...

  8. Job performance - Wikipedia

    en.wikipedia.org/wiki/Job_performance

    A meta-analytic review by Joseph and Newman [28] also revealed that both Ability EI and Trait EI tend to predict job performance much better in jobs that require a high degree of emotional labor (where 'emotional labor' was defined as jobs that require the effective display of positive emotion). In contrast, EI shows little relationship to job ...

  9. Customer service workers reveal the things they’ve done to ...

    www.aol.com/lifestyle/customer-workers-reveal...

    Recently, TikTok user Darron Cardosa kicked off a new trend encouraging all of his fellow customer service workers to share the things they’ve done to a customer after they were rude.