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If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
Android Mail app – Follow steps under "Choose your built in Android email app" and select either Gmail or Samsung app, depending on what you use. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.
If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
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In Mail on Mac, click Mail and then choose Settings from the menu. Select your AOL Mail account from the account list. Select the Server Settings tab. Delete and re-enter your AOL account password from the Password fields under the Incoming Mail Server and Outgoing Mail Server sections. Click Save.
If you access AOL Mail through mail.aol.com or the AOL app you don't need to make any changes to your settings. You may be prompted to select either IMAP or POP3, so if you change the configuration make sure to save or back-up your email to avoid a potential loss during the transition. Update server settings
Settings may be in a different location in each email client, though the AOL server and port settings will always be the same. For additional questions specific to the email client, check the manufacturer’s website. Manufacturers cannot answer questions about your Netscape/AOL Mail settings, or your Netscape username or password.