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Citizens Advice [n 1] (previously Citizens Advice Bureau [9] [n 2] and also known as Cyngor ar Bopeth [n 3] in Welsh [10]) is an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom.
Telephone appointments were provided through The Pensions Advisory Service (TPAS), which was replaced in 2019 by the Money and Pensions Service, and face to face appointments through Citizens Advice. Appointments are delivered by over 150 guidance specialists whose training has been accredited by the Chartered Insurance Institute (CII) or the ...
CAS launched a national helpline in 2005, called Citizens Advice Direct, staff were based in Glasgow city centre. [ 1 ] In 2012 a study showed that most of CAS's activity was the provision of advice across five areas: benefits, debt, employment, housing and relationship. [ 2 ]
It is an umbrella organisation that represents advice organisations throughout the world. It works at a European level with the European Citizen Action Service . [ 1 ] Citizens Advice International aims to promote free advice services [ 2 ] and provide support to Citizens Advice organisations throughout the world. [ 3 ]
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Citizens Advice Edinburgh (CAE), is a registered charity (number SC038195), based in Edinburgh, Scotland.Founded in 1939, Citizens Advice Edinburgh is a member of the Scottish Association of Citizens Advice Bureaux, and provides free, confidential, independent and impartial advice to Edinburgh residents.
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The Citizens Advice Bureau, a free service that provides legal advice, practical help and information on consumer rights across the country. Consumer Council for Water (formerly known as Watervoice) Consumer Direct (abolished per 31 March 2012 with its functions being passed to local trading standards departments and Citizens Advice Bureau)