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  2. Missing emails? How to find and check your spam folder

    www.aol.com/lifestyle/spam-folder-missing-emails...

    AOL Mail: Scroll down right beneath 'IMs' and above 'trash.' Gmail: Scroll way down past 'all mail' and right above 'trash.' Outlook: Scroll right past 'sent mail' to a folder marked 'junk.'

  3. Spam and Trash folders are regularly deleted in AOL Mail

    help.aol.com/articles/spam-and-trash-folders-are...

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.

  4. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.

  5. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout.

  7. Use filters to sort and organize messages in AOL Mail

    help.aol.com/articles/use-filters-to-sort-and...

    1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click the the filter you want to edit. 4. Edit the filter name, rules, or folder. 5. Click Save.

  8. AOL Mail Help - AOL Help

    help.aol.com/products/new-aol-mail

    You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.

  9. Control excessive spam email - AOL Help

    help.aol.com/articles/Control-excessive-spam-email

    • To hide confirmation emails for financial transactions • To hide or bury confirmation emails for services and products that were charged to you • To gain control of your email address with the hope that you will become frustrated and abandon it