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  2. List of Star Trek technical manuals - Wikipedia

    en.wikipedia.org/wiki/List_of_Star_Trek...

    The 24th Century Technical Manual - Special Edition #1: Christopher Simmons 1989 (Staple) 64 8.5" x 11" The 24th Century Technical Manual - Special Edition #2: Christopher Simmons 1989 (Staple) 50 8.5" x 11" Weapons of Eugenics: Christopher Springer 1989 (Saddle Glue-Folder) 24 8.5" x 11" Klingon - Covert Operations Manual: David Christiansen 1989

  3. Break/fix - Wikipedia

    en.wikipedia.org/wiki/Break/fix

    The service may include repairs, upgrades or installation of systems, components, peripheral equipment, networking or software. [ 1 ] The alternative to break/fix is managed services , [ 2 ] which is a service plan , where the customer pays a fixed amount for services covered in the plan and pays additional amounts for repairs or other work ...

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  5. Service plan - Wikipedia

    en.wikipedia.org/wiki/Service_plan

    Whether an extended service plan is worth the extra cost depends on the item and the perceived value by the consumer. Basic service plans on desktop computers, for example, typically come close to the actual average repair cost of a system, with the retailer using the service plan as a way to keep the customer from going to a competing service center.

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  7. Interactive electronic technical manual - Wikipedia

    en.wikipedia.org/wiki/Interactive_electronic...

    An interactive electronic technical manual (IETM) is a portal to manage technical documentation. IETMs compress volumes of text into just CD-ROMs or online pages which may include sound and video , and allow readers to locate needed information far more rapidly than in paper manuals.

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  9. Network planning and design - Wikipedia

    en.wikipedia.org/wiki/Network_planning_and_design

    Each of these layers incorporates plans for different time horizons, i.e. the business planning layer determines the planning that the operator must perform to ensure that the network will perform as required for its intended life-span. The Operations and Maintenance layer, however, examines how the network will run on a day-to-day basis.