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Ticketmaster has said that it does not control fees but does keep a portion for operating costs. In most cases, venues set and keep the fees, the company said in a Feb. 7 blog post .
The California lawsuit, which was filed in 2003 and recently granted national class-action status, challenges Ticketmaster's "Order Processing Fee" and the fee it charges customers who opt for UPS ...
With icons like Taylor Swift on tour this summer, concert ticket purchases are booming. Unfortunately, so are ticket scams. In 2022, the Better Business Bureau (BBB) received over 140 reports on ...
In May 2013, Ticketmaster agreed to pay up to $23 million for enrolling customers into a rewards program that charged $9 per month. Ticketmaster made $85 million in fees, from customers who took about eight months on average to cancel their enrollment in the program. 1.12 million customers were eligible to claim up to a $30 refund. [62]
The Justice Department’s massive antitrust suit against Live Nation on Thursday reflects widespread frustration among fans and concertgoers everywhere who are fed up with confusing fees, ticket ...
More than 1,000 fans duped when Ticketmaster allegedly tricked them into paying double or triple the face value of Bruce Springsteen tickets have been sent claim forms, the Federal Trade ...
Taylor Swift performing on the Eras Tour in 2023. Ticketmaster received criticism for mishandling the U.S. ticket sale of the tour.. The American ticket sales platform Ticketmaster and its parent company Live Nation Entertainment were met with widespread public criticism and political scrutiny over blunders in selling tickets to the 2023 United States leg of the Eras Tour, the sixth concert ...
Ticketmaster’s arbitration process is rigged, lawyers say. It’s baked into each and every Ticketmaster purchase: Customers scrambling to buy tickets to the most sought-after concerts, sports ...