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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, typically using data analysis to study large amounts of information.

  3. Perusahaan Listrik Negara - Wikipedia

    en.wikipedia.org/wiki/Perusahaan_Listrik_Negara

    PT Perusahaan Listrik Negara (Persero) (lit. ' State Electricity Company ' , abbreviated as PLN ) is an Indonesian government-owned corporation which has a monopoly on electric power distribution in Indonesia and generates the majority of the country's electrical power, producing 176.4 TWh in 2015.

  4. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience.It is a measure of how products and services supplied by a company meet or surpass customer expectation.

  5. Telkom Indonesia - Wikipedia

    en.wikipedia.org/wiki/Telkom_Indonesia

    PT Telekomunikasi Indonesia (Persero) Tbk [2] (lit. ' Telecommunications Indonesia State-owned Public Limited Company ' [2]) officially shortened into PT Telkom Indonesia (Persero) Tbk, also simply known as Telkom, is an Indonesian multinational telecommunications conglomerate [4] with its corporate headquarters in Bandung and its operational headquarters in the Telkom Landmark Complex in ...

  6. Business-to-business - Wikipedia

    en.wikipedia.org/wiki/Business-to-business

    B2B involves specific challenges at different stages. At their formation, organizations should be careful to rely on an appropriate combination of contractual and relational mechanisms. [4]

  7. Bank Tabungan Negara - Wikipedia

    en.wikipedia.org/wiki/Bank_Tabungan_Negara

    PT Bank Tabungan Negara (Persero) Tbk, lit. "National (State) Savings Bank", abbreviated and trading as BTN (currently stylized in its logo in all-lowercase ), is an Indonesian commercial bank best known as a mortgage bank , headquartered in Gambir , Jakarta .

  8. Pelni - Wikipedia

    en.wikipedia.org/wiki/Pelni

    Pelni ship KM Dorolonda at port of Pantoloan, Palu, Central Sulawesi Dinner time onboard. Pelni (abbreviation of Pelayaran Nasional Indonesia, lit. ' Indonesian National Shipping ') is the national cargo and passenger shipping company of Indonesia.

  9. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    PT Gojek Indonesia (stylized in all lower case and stylized j as goČ·ek, formerly styled as GO-JEK) is an Indonesian on-demand multi-service platform and digital payment technology group based in Jakarta.