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Staff handling the calls will be able to organise face-to-face community support for patients or guide them to other services. NHS 111 to offer mental health support to those in crisis for the ...
111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
Through its advocacy, support services, and commitment to changing the culture surrounding mental health in the NHS, the charity plays a pivotal role in safeguarding the mental health of those dedicated to caring for others. The suicide rate among doctors is estimated at between two and five times higher than for the general population. [9]
CALM was initially a Department of Health pilot project launched in late 1997 in Manchester with the help of Tony Wilson, and then rolled out to Merseyside in 2000. [3] It was a helpline targeted specifically at young men who were unlikely to contact mainstream services and who were at greater risk of suicide. [ 4 ]
NHS Direct Wales is a 24-hour telephone and internet health advice service provided by NHS Wales to enable people to obtain advice when use of the national emergency telephone number (999 or 112) does not seem to be appropriate but there is some degree of urgency; it also functions as a confidential advice service for some medical matters which a patient might be reluctant to discuss with ...
Lifeline is a 24-hour nationwide service that provides access to crisis support, suicide prevention and mental health support services. [9] It can be reached at 13 11 14. They also offer an online chat service. [10] [11]
NHS Pathways is a triage software utilised by the National Health Service of England to triage public telephone calls for medical care and emergency medical services – such as 999 or 111 calls – in some NHS trusts and seven of the ambulance services in the country.
A mental health trust provides health and social care services for people with mental health disorders in England. [1] There are 54 mental health trusts. They are commissioned and funded by clinical commissioning groups. Patients usually access the services of mental health trusts through their GP (primary care medical doctor) or via a stay in ...
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