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2. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Create New Desktop Shortcut • Right click the AOL Desktop Tray Launcher icon in the System tray. • Select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Create a shortcut from the Help menu • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar.

3. Recover data with Search and Recover - AOL Help

   help.aol.com/articles/recover-data-with-search...

   Recover deleted songs & Sounds - Recover song, sound, and music files. Search and Recover will provide a list of all the deleted songs and sounds found, and then you can decide which ones you want to recover. Perform TotalRecovery - Recover the contents of an entire drive. Use this tool when all of the data on a drive or device has been deleted.

4. Use keyboard shortcuts in AOL Mail

   help.aol.com/articles/keyboard-shortcuts-in-aol-mail

   Shortcut Action; Mark as Read K: Mark as Unread Shift + K: Star L: Unstar Shift + L: Delete Del or Backspace: Archive E: Restore to inbox Shift + E: Open Move menu D: Go to the previous message Left arrow: Go to the next message Right arrow: Reply R: Reply all A: Forward F: Print P: Open attachmet preview Shift + P

5. Navigate AOL Desktop Gold with keyboard shortcuts

   help.aol.com/articles/navigate-aol-desktop-gold...

   Keyboard shortcut Action; control + tab: Cycles through open windows. control + shift + tab: Cycles through open windows in the opposite direction. control + o: Opens a file browser where you can select files that are supported by Desktop Gold.

6. Search and Recover FAQs - AOL Help

   help.aol.com/articles/search-and-recover-faqs

   If you accidentally deleted a file, photo, or MP3, there's no need to worry. AOL's Search and Recover can assist you in locating any lost files or folders that may have been mistakenly deleted. Search and Recover is able to perform recoveries for many digital media and devices including cameras, music players, CDs, DVDs, memory cards and flash ...

7. Import and export mail and other data with AOL Desktop Gold

   help.aol.com/articles/aol-desktop-importing-your...

   The Import Wizard looks for older installations of Desktop Gold and if found, will import your mail, toolbar icons, usernames, saved passwords and more from. 1. Sign in to Desktop Gold.. 2. Click File in the top menu bar. 3. Click Import Wizard. 4. Click OK to start the import process. 5. Click OK on the confirmation window.

8. Export your AOL Desktop Gold data to another computer

   help.aol.com/articles/export-your-aol-desktop...

   Use a removable USB flash drive to transfer the file onto another computer. Sign in to Desktop Gold on the second computer. Click the Settings icon. While in General settings, click the My Data tab. Click Import. Select the file you moved over using the USB flash drive. If prompted, enter the password you created for this export file.

9. Download, install, or uninstall AOL Desktop Gold

   help.aol.com/articles/aol-desktop-downloading...

   1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.