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Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
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Updated July 14 , 2016 at 8:58 PM ... Choice Awards for Top 50 Best places to Work in 2010, and the Glassdoor.com ranking list cautions employees about what companies should be avoided in their ...
The company settled the lawsuit, paid $5 million, and promised to disclose all terms prior to signing contracts with potential customers. [16] Dish has also begun to collect shipping fees on equipment that needs to be returned after customers cancel their service with Dish. The shipping cost as of Sept. 2014 is $17.
Everyone can be an at-home chef thanks to Blue Apron, the grocery delivery and recipe service established in 2012. The company went public in 2017 with a valuation of $1.9 billion — but its ...
Xfinity and its parent company, Comcast, were sued in August 2016 in King County Superior Court by the State of Washington (AG Ferguson, Washington's Attorney General) for 100 million dollars [126] over claims that Comcast violated the state's Consumer Protection Act 445,000 times over its Service Protection Plan [127] by over charging for call ...
In the last 10 years, the dominant story in the cable TV industry has been cord-cutting. Droves of viewers continue to flee gigantic 20th-century corporations because of their outrageously high...
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