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BPO is typically categorized into back office outsourcing, which includes internal business functions such as human resources or finance and accounting, and front office outsourcing, which includes customer-related services such as contact centre (customer care) services. [2] BPO that is contracted outside a company's country is called offshore ...
An online platform offering call center services [98] [99] [100] Kaggle: United States: An online platform for data science competitions [94] [89] Managed by Q: United States: An online office management platform company [55] PeoplePerHour: United Kingdom: An online freelancing platform [101] Shiftgig: United States: An online staffing firm ...
Marsh BPO will be absorbed in McCamish Systems. [12] [13] In January 2012, Infosys BPM acquired Australia-based Portland Group for about AUD 37 million. [14] Portland Group provides strategic sourcing and category management services. [15] In December 2009, Infosys BPM acquired Atlanta-based McCamish Systems for about $38 million. [16]
The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021. [210] The BPO industry and IT services industry in combination are worth a total of US$154 billion in revenue in 2017. [211]
Kelly Services, Inc. (formerly Russell Kelly Office Service and Kelly Girl Service, Inc.) is an American office staffing company that operates globally. [ 2 ] [ 5 ] [ 6 ] [ 7 ] The company places employees at all levels in various sectors including financial services , information technology , and law. [ 5 ]
Sykes was founded in 1977 by John H. Sykes in Charlotte, North Carolina to provide engineering and design services to large corporations. [4] Companies such as IBM, AT&T, and Texas Instruments were among Sykes' first clients. By 1990, the company had 1,000 employees, 20 offices, and $55 million in annual revenue. [citation needed]
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