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  2. Event management (ITIL) - Wikipedia

    en.wikipedia.org/wiki/Event_management_(ITIL)

    Event logging: regardless of the event type, a good practice should be to record the event and the actions taken. The event can be logged as an Event Record or it can be left as an entry in the system log of the device. Alert and human intervention: for events that requires human intervention, the event needs to be escalated.

  3. Software documentation - Wikipedia

    en.wikipedia.org/wiki/Software_documentation

    The documentation either explains how the software operates or how to use it, and may mean different things to people in different roles. Documentation is an important part of software engineering. Types of documentation include: Requirements – Statements that identify attributes, capabilities, characteristics, or qualities of a system. This ...

  4. Enterprise feedback management - Wikipedia

    en.wikipedia.org/wiki/Enterprise_feedback_management

    Enterprise feedback management (EFM) is a system of processes and software that enables organizations to centrally manage deployment of surveys while dispersing authoring and analysis throughout an organization. EFM systems typically provide different roles and permission levels for different types of users, such as novice survey authors ...

  5. Technical data management system - Wikipedia

    en.wikipedia.org/wiki/Technical_data_management...

    A technical data management system (TDMS) is a document management system (DMS) pertaining to the management of technical and engineering drawings and documents. Often the data are contained in 'records' of various forms, such as on paper, microfilms or digital media.

  6. Monitoring and evaluation - Wikipedia

    en.wikipedia.org/wiki/Monitoring_and_evaluation

    The common ground for monitoring and evaluation is that they are both management tools. For monitoring, data and information collection for tracking progress according to the terms of reference is gathered periodically which is not the case in evaluations for which the data and information collection is happening during or in view of the ...

  7. Software test documentation - Wikipedia

    en.wikipedia.org/wiki/Software_test_documentation

    The standard formed part of the training syllabus of the ISEB Foundation and Practitioner Certificates in Software Testing promoted by the British Computer Society. ISTQB, following the formation of its own syllabus based on ISEB's and Germany's ASQF syllabi, also adopted IEEE 829 as the reference standard for software and system test documentation.

  8. Documentation - Wikipedia

    en.wikipedia.org/wiki/Documentation

    As a form of knowledge management and knowledge organization, documentation can be provided on paper, online, or on digital or analog media, such as audio tape or CDs. Examples are user guides, white papers, online help, and quick-reference guides. Paper or hard-copy documentation has become less common.

  9. Security information and event management - Wikipedia

    en.wikipedia.org/wiki/Security_information_and...

    When a user logs in to a system, generally speaking, it creates a timestamp of the event. Alongside the time, the system may often record other useful information such as the device used, physical location, IP address, incorrect login attempts, etc. The more data is collected the more use can be gathered from it.

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