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Southwest Airlines said it launched a compensation program for flight delays as part of a $140 million U.S. Department of Transportation settlement over the carrier's meltdown in December 2022 ...
Southwest Airlines flight delay compensation policy. According to the DOT, Southwest commits to rebooking passengers on other Southwest flights and will provide meal vouchers for passengers ...
FILE - Passengers wait in line to check in for their flights at Southwest Airlines service desk at LaGuardia Airport, on Dec. 27, 2022, in New York.
In the early summer of 2022, SWAPA picketed Southwest not for increased pay or benefits—the traditional goals of an airline worker's union—but rather for the improvement of the airline's crew scheduling system. SWAPA said the system was inflexible, often canceling delayed flights when the crews did not have enough remaining allowable duty ...
The DOT dashboard reflects airlines' official policies, but many carriers handle compensation for delays on a case-by-case basis and may provide vouchers or other benefits in some situations that ...
In the United States, the Federal Aviation Administration estimates that flight delays cost airlines $22 billion yearly. [9] This is largely because airlines are forced to pay federal authorities when they hold planes on the tarmac for more than three hours for domestic flights or more than four hours for international flights. [4]
Southwest fare sale has one-way tickets for as little as $49. The airline also continues to issue refunds and compensation to holiday travelers.
Federal laws do not require airlines to compensate travelers for delayed flights, but carriers have committed to various degrees of compensation for significant delays within their control. Each ...