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Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1]
ISA PnP or (legacy) Plug & Play ISA was a plug-and-play system that used a combination of modifications to hardware, the system BIOS, and operating system software to automatically manage resource allocations. It was superseded by the PCI bus during the mid-1990s.
Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base. The number of levels a business uses to organize their technical support group is dependent on the business's needs regarding their ability to sufficiently serve their customers or users.
The cover art for the first game in the series; Lets Make Friends. PC Play & Learn: Learning Fun with Dan and Whizzo (commonly abbreviated to PC Play & Learn) was a series of British Point-and-click adventure educational software game produced by International Masters Publishers in association with act-two, and released throughout the early to mid-2000s, delivered as part of a subscription.
[6] [7] [5] The evolution in the service industry has identified the needs of consumers. Companies usually create policies or standards to guide their personnel to follow their particular service package. A service package is a combination of tangible and intangible characteristics a firm uses to take care of its clients. [8]
VxD is the device driver model used in Microsoft Windows/386 2.x, the 386 enhanced mode of Windows 3.x, Windows 9x, and to some extent also by the Novell DOS 7, OpenDOS 7.01, and DR-DOS 7.02 (and higher) multitasker (TASKMGR). [1]
The early development stages of Longhorn were generally characterized by incremental improvements and updates to Windows XP.During this period, Microsoft was fairly quiet about what was being worked on, as their marketing and public relations focus were more strongly focused on Windows XP, and Windows Server 2003, which was released in April 2003.
Microsoft released the first version of the PlayReady suite (Porting Kit for devices, PC SDK and runtime, Server SDK) in June 2008. Silverlight 2.0, released in October 2008, supports content restricted with PlayReady. As of Silverlight 4.0, the implementation of Microsoft PlayReady in Silverlight supports offline content (via persisted license ...