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2. Session Initiation Protocol - Wikipedia

   en.wikipedia.org/wiki/Session_Initiation_Protocol

   SIP user agent registration to SIP registrar with authentication. A registrar is a SIP endpoint that provides a location service. It accepts REGISTER requests, recording the address and other parameters from the user agent. For subsequent requests, it provides an essential means to locate possible communication peers on the network.

3. SIP trunking - Wikipedia

   en.wikipedia.org/wiki/SIP_trunking

   SIP trunking is a voice over Internet Protocol (VoIP) technology and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and unified communications facilities. [1]

4. Internet telephony service provider - Wikipedia

   en.wikipedia.org/wiki/Internet_telephony_service...

   Retail customers of an ITSP may use traditional analog telephone sets attached to an analog telephony adapter (ATA) to connect to the service provider's network via a local area network, they may use an IP phone, or they may connect a private branch exchange (PBX) system to the service via media gateways.

5. The Benefits of VoIP Phone Systems - AOL

   www.aol.com/benefits-voip-phone-systems...

   Many VoIP service providers offer home and business systems. Both solutions allow users to make and receive calls from any internet-connected device, including cell phones, computers, or VoIP phones.

6. List of SIP response codes - Wikipedia

   en.wikipedia.org/wiki/List_of_SIP_response_codes

   SIP requests and responses may be generated by any SIP user agent; user agents are divided into clients (UACs), which initiate requests, and servers (UASes), which respond to them. [ 1 ] : §8 A single user agent may act as both UAC and UAS for different transactions: [ 1 ] : p26 for example, a SIP phone is a user agent that will be a UAC when ...

7. Interactive voice response - Wikipedia

   en.wikipedia.org/wiki/Interactive_voice_response

   Banking institutions are reliant on IVR systems for customer engagement and to extend business hours to a 24/7 operation. Telephone banking allows customers to check balances and transaction histories as well as to make payments and transfers. As online channels have emerged, banking customer satisfaction has decreased. [13]