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  2. VoIP phone - Wikipedia

    en.wikipedia.org/wiki/VoIP_phone

    Several Cisco SCCP-phones. A VoIP telephone consist of the hardware and software components. The software requires standard networking components such as a TCP/IP network stack, client implementation for DHCP, and the Domain Name System (DNS).

  3. Ringdown - Wikipedia

    en.wikipedia.org/wiki/Ringdown

    In telephony, ringdown is a method of signaling an operator in which telephone ringing current is sent over the line to operate a lamp or cause the operation of a self-locking relay known as a drop. Ringdown is used in manual operation, and is distinguished from automatic signaling by dialing a number. The signal consists of a continuous or ...

  4. Skinny Client Control Protocol - Wikipedia

    en.wikipedia.org/wiki/Skinny_Client_Control_Protocol

    Cisco acquired SCCP technology when it acquired Selsius Corporation in 1998. [3] For this reason the protocol is also referred to in Cisco documentation as the Selsius Skinny Station Protocol. Another remnant of the origin of the Cisco IP phones is the default device name format for registered Cisco phones with CallManager.

  5. List of Cisco products - Wikipedia

    en.wikipedia.org/wiki/List_of_Cisco_products

    Cisco Paging Server (InformaCast) - Paging/bell/mass notification system for CUCM. Originally developed by Singlewire Software, sold as a Cisco product. [22] Cisco Unified Communications Manager Express (CUCME) - a small scale/single server contact center solution; Cisco Unified Operations Manager (CUOM)— a NMS for voice.

  6. Telephone exchange - Wikipedia

    en.wikipedia.org/wiki/Telephone_exchange

    For example, if a dial customer calling from TAylor 4725 dialed a number served by a manual exchange, e.g., ADams 1383-W, the call was completed, from the subscriber's perspective, exactly as a call to LEnnox 5813, in an automated exchange. The party line letters W, R, J, and M were only used in manual exchanges with jack-per-line party lines.

  7. Packet Tracer - Wikipedia

    en.wikipedia.org/wiki/Packet_Tracer

    Packet Tracer is a cross-platform visual simulation tool designed by Cisco Systems that allows users to create network topologies and imitate modern computer networks.The software allows users to simulate the configuration of Cisco routers and switches using a simulated command line interface.

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  9. Automatic call distributor - Wikipedia

    en.wikipedia.org/wiki/Automatic_call_distributor

    An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization.

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