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A poll of 1,900 people conducted three days after the incident suggested that all else being equal, 79% of prospective fliers who had heard of the incident would choose a non–United Airlines flight. 44% would choose a non–United Airlines flight even if it cost US$66 more and took an additional three hours. [81]
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United Airlines, Inc. is a major airline in the United States headquartered in Chicago, Illinois [3] United operates an extensive domestic and international route network across the United States and six continents [10] primarily via its seven U.S. hubs, with Chicago–O'Hare having the largest number of daily flights [11] and Denver carrying the most passengers in 2023. [12]
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
Scammers recently changed the phone numbers that appear in Google search results for several major airlines, redirecting some customers to call a number where the person who answered would try to ...
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