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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure everything was reset. Just wait about five minutes before turning it back on to make sure everything was reset.

  3. Troubleshoot a dial-up connection - AOL Help

    help.aol.com/articles/troubleshooting-a-dial-up...

    Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each device one at a time until you find the one causing the problem. Restart your computer and modem - Sometimes the old "turn it off and on again" approach actually does work! Just wait ...

  4. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...

  5. AOL Dialer - AOL Help

    help.aol.com/products/aol-dialer

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. AOL Dialer If you connect to the internet using your phone line (dial-up), it's recommended you install AOL Dialer for an optimal browsing experience.

  6. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  7. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  8. Find and remove unusual activity on your AOL account

    help.aol.com/articles/find-and-remove-unusual...

    • Apps connected to your account - Apps you've given permission to access your info. • Recent account changes - Shows the last 3 password changes. Click show all to see all changes. IP addresses in Recent activity. Your IP address is your location online and each session should start with the same few sets of numbers.

  9. ipconfig - Wikipedia

    en.wikipedia.org/wiki/Ipconfig

    Then, the command ipconfig /renew is executed to request a new IP address. [3] [4] Where a computer is connected to a cable or DSL modem, it may have to be plugged directly into the modem network port to bypass the router, before using ipconfig /release and turning off the power for a period of time, to ensure that the old IP address is taken ...