Ad
related to: help desk ticket form sample format
Search results
Results from the WOW.Com Content Network
If the template has a separate documentation page (usually called "Template:template name/doc"), add [[Category:Help desk templates]] to the <includeonly> section at the bottom of that page. Otherwise, add <noinclude>[[Category:Help desk templates]]</noinclude>
Main page; Contents; Current events; Random article; About Wikipedia; Contact us
Template documentation This template places a small box with a link to the Help desk at the right margin of the page. The above documentation is transcluded from Template:Help desk/doc .
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
This template is useful for answering questions on the Help desk. A large fraction of questions on the Help desk are repeats of earlier questions, as similar problems keep tripping up successive waves of new users.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
This template is for use when answering questions on the Articles for creation help desk. Each type of comment can be called by using a short code, as shown below. If the parameter is not recognized by the template, it will be displayed as plain text. You should substitute this template. Additional text may be included directly after the template.
Ad
related to: help desk ticket form sample format