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JPay is a privately held information technology and financial services provider focused on serving the United States prison system.With headquarters in Miramar, Florida, the company contracts with state, county, and federal prisons and jails to provide technologies and services including money transfer, email, video visitation and parole and probation payments to approximately 1.5 million ...
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During the 2010s, Securus was one of a number of companies which provided telephone service to individuals in US correctional facilities. [7] Securus was partially acquired by ABRY Partners from Castle Harlan in 2013 for $640 million. [8] [9] The company was the target of a data breach of about 70 million records of phone calls in July 2015. [10]
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.