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ACA International is a trade group located in the United States representing debt collection agencies, creditors, debt buyers, collection attorneys, and debt collection industry service providers. ACA International is based in Minneapolis and Washington, D.C. with members located throughout the U.S. and more than 25 other countries.
The debt collection industry which includes debt buyers, "in-house collection departments, third-party collection agencies, and collection attorneys", recover and return "billions of dollars in delinquent debt" to "card issuers and other creditors" annually which "increase[s] the availability of consumer credit and reduce[s] its cost". [2]
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An organization that specializes in debt collection is known as a collection agency or debt collector. [1] Most collection agencies operate as agents of creditors and collect debts for a fee or percentage of the total amount owed. [ 2 ]
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NCO Group, Inc., based in Horsham, Pennsylvania, United States, [2] is a business process outsourcing company and collection agency that provides accounts receivable management, customer relationship management and back office solutions [buzzword] for its clients.
The Plan Collection website was launched in 2000 in what the company claims to be one of the first house plan websites. [ 4 ] [ 5 ] [ 6 ] The company currently claims to provide homeowners and builders with more than 20,000 house plans selected from leading designers and architects.