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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    In 2013 and 2014, most of the popular CRM products were linked to business intelligence systems and communication software to improve corporate communication and end-users' experience. The leading trend is to replace standardized CRM solutions with industry-specific ones, or to make them customizable enough to meet the needs of every business. [16]

  3. Use case - Wikipedia

    en.wikipedia.org/wiki/Use_case

    Below is a sample use case written with a slightly modified version of the Cockburn-style template. Note that there are no buttons, controls, forms, or any other UI elements and operations in the basic use case description, where only user goals, subgoals, or intentions are expressed in every step of the basic flow or extensions.

  4. Configuration management - Wikipedia

    en.wikipedia.org/wiki/Configuration_management

    Top level Configuration Management Activity model. Configuration management (CM) is a management process for establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life.

  5. Wikipedia:Citation needed - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Citation_needed

    Template:More citations needed for an article (rather than an individual statement) that has some citations, but not enough. Template messages – Sources of articles; Inline verifiability and sources cleanup templates; Wikipedia:Verification methods – listing examples of the most common ways that citations are used in Wikipedia articles

  6. Nonverbal communication - Wikipedia

    en.wikipedia.org/wiki/Nonverbal_communication

    Verbal communication is a highly structured form of communication with set rules of grammar. The rules of verbal communication help to understand and make sense of what other people are saying. For example, foreigners learning a new language can have a hard time making themselves understood.

  7. Text messaging - Wikipedia

    en.wikipedia.org/wiki/Text_messaging

    Text messages can also be used to interact with automated systems, for example, to order products or services from e-commerce websites or to participate in online contests. Advertisers and service providers use direct text marketing to send messages to mobile users about promotions, payment due dates, and other notifications instead of using ...

  8. Consensus decision-making - Wikipedia

    en.wikipedia.org/wiki/Consensus_decision-making

    The word consensus is Latin meaning "agreement, accord", derived from consentire meaning "feel together". [2] A noun, consensus can represent a generally accepted opinion [3] – "general agreement or concord; harmony", "a majority of opinion" [4] – or the outcome of a consensus decision-making process.

  9. Mobile phone - Wikipedia

    en.wikipedia.org/wiki/Mobile_phone

    Two decades of evolution of mobile phones, from a 1992 Motorola DynaTAC 8000X to the 2014 iPhone 6 Plus. A mobile phone, or cell phone, [a] is a portable telephone that allows users to make and receive calls over a radio frequency link while moving within a designated telephone service area, unlike fixed-location phones (landline phones).

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    communication strategy template examples pdf file size by 80% text box free