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  2. 13 Most Reliable Appliance Brands, According to Consumer Reports

    www.aol.com/11-brands-most-reliable-appliances...

    That’s where Consumer Reports comes in, with its annual Appliance Brand Reliability Rankings report. The latest survey, which was compiled from members who bought more than 760,000 new laundry ...

  3. Consumer Reports - Wikipedia

    en.wikipedia.org/wiki/Consumer_Reports

    Consumer Reports. Consumer Reports ( CR ), formerly Consumers Union ( CU ), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy. [2] Founded in 1936, CR was created to serve as a source of information that consumers ...

  4. Electric vehicles are not reliable — yet: Consumer Reports

    www.aol.com/finance/electric-vehicles-not...

    Consumer Reports found that 36% of prospective buyers are considering a hybrid car or truck purchase, up from 29% in 2019. Looking across brands at overall standings, Toyota and Lexus continued to ...

  5. Consumer Reports: BMW named top pick in overall brand ... - AOL

    www.aol.com/finance/consumer-reports-bmw-named...

    Make it two years in a row for Bimmer. Consumer Reports (CR) named BMW the top overall pick in its 2024 Brand Report Card rankings, with the German automaker becoming the first back-to-back winner ...

  6. ConsumerAffairs - Wikipedia

    en.wikipedia.org/wiki/ConsumerAffairs

    www .consumeraffairs .com. ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.

  7. Eight dimensions of quality - Wikipedia

    en.wikipedia.org/wiki/Eight_dimensions_of_quality

    Summary. Garvin's eight dimensions can be summarized as follows: Performance: Brands can usually be ranked objectively on individual aspects of performance. Features: Features are additional characteristics that enhance the appeal of the product or service to the user. Reliability: This is a key element for users who need the product to work ...

  8. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    Customer review. A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well ...

  9. Consumer Reports: Best upright vacuums of 2022 - AOL

    www.aol.com/news/consumer-reports-best-upright...

    The brand earns a middle-of-the-road rating for predicted reliability but only a Fair for owner satisfaction. Hoover WindTunnel Max UH30600 Kenmore Elite Pet Friendly 31150