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  2. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes. Complaint systems in the US have undergone significant innovation especially since ...

  3. Phishing - Wikipedia

    en.wikipedia.org/wiki/Phishing

    Whaling attacks use spear phishing techniques to target senior executives and other high-profile individuals with customized content, often related to a subpoena or customer complaint. CEO fraud involves sending fake emails from senior executives to trick employees into sending money to an offshore account.

  4. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem ...

  5. Complaining - Wikipedia

    en.wikipedia.org/wiki/Complaining

    Complaining. Complaining is a form of communication that expresses dissatisfaction regardless of having actually experienced the subjective feeling of dissatisfaction or not. [2] It may serve a range of intrapsychic and interpersonal purposes, including connecting with others who feel similarly displeased, reinforcing a sense of self, or a ...

  6. Complaint - Wikipedia

    en.wikipedia.org/wiki/Complaint

    In legal terminology, a complaint is any formal legal document that sets out the facts and legal reasons (see: cause of action) that the filing party or parties (the plaintiff(s)) believes are sufficient to support a claim against the party or parties against whom the claim is brought (the defendant(s)) that entitles the plaintiff(s) to a remedy (either money damages or injunctive relief).

  7. Verification and validation - Wikipedia

    en.wikipedia.org/wiki/Verification_and_validation

    Overview Verification. Verification is intended to check that a product, service, or system meets a set of design specifications. In the development phase, verification procedures involve performing special tests to model or simulate a portion, or the entirety, of a product, service, or system, then performing a review or analysis of the modeling results.

  8. List of oldest documents - Wikipedia

    en.wikipedia.org/wiki/List_of_oldest_documents

    The following is a list of the world's oldest surviving physical documents. Each entry is the most ancient of each language or civilization. For example, the Narmer Palette may be the most ancient from Egypt, but there are many other surviving written documents from Egypt later than the Narmer Palette but still more ancient than the Missal of Silos.

  9. Eight disciplines problem solving - Wikipedia

    en.wikipedia.org/wiki/Eight_Disciplines_Problem...

    Eight Disciplines Methodology ( 8D) is a method or model developed at Ford Motor Company used to approach and to resolve problems, typically employed by quality engineers or other professionals. Focused on product and process improvement, its purpose is to identify, correct, and eliminate recurring problems. [1]

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