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The UKVI's role has widened in the aftermath of Brexit. In January 2021, the UK implemented a new points-based immigration system, and EU, EEA, and Swiss citizens who resided in the UK must have applied to the EU Settlement Scheme to continue living in the UK after the Brexit transition period. [7]
Each block will have a specific service charge associated with it - for example, numbers starting 0845 748 are BT numbers with a 5p per minute service charge, while those beginning 0871 484 are numbers operated by TTNC Ltd. with a service charge of 10p per call. [69]
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In a call center or contact center environment, the call is then typically answered by a telephone system known as an automatic call distributor (ACD) or private branch exchange (PBX). The subsequent routing of the call may be done in many ways, ranging from simple to complex depending on the needs of the owner of the toll-free number.