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If you've confirmed the message is safe, we recommend you review your connected devices, confirm or delete your app password, or use the AOL app to ensure continued safe access to your account. If you think the message indicates suspicious activity, we recommend you change your password and secure your account.
When you mark a message from a mailing list as spam, and we trust the sender, you'll be given the option to unsubscribe rather than marking it as spam. Select Unsubscribe and you will no longer receive any messages from the mailing list. Selecting Report as spam will mark the message as spam and move it into the spam folder.
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When you get a message from a "MAILER-DAEMON" or a "Mail Delivery Subsystem" with a subject similar to "Failed Delivery," this means that an email you sent was undeliverable and has been bounced back to you. These messages are sent automatically and often include the reason for the delivery failure.
the message is sent from an IP address with an associated domain; the server has passed a greet pause test; the server has passed a greylisting test; the originating IP address is not found on trusted blacklists; the sender's email address has not failed an e-mail authentication test, using techniques such as SPF and DKIM.
Callback verification, also known as callout verification or Sender Address Verification, is a technique used by SMTP software in order to validate e-mail addresses. The most common target of verification is the sender address from the message envelope (the address specified during the SMTP dialogue as " MAIL FROM ").
Similarly, some e-mail systems use unique per-message return-paths, for example variable envelope return path (VERP) for mailing lists, Sender Rewriting Scheme for forwarded e-mail, Bounce Address Tag Validation for backscatter protection, etc. If an exact match on the sender address is required, every e-mail from such systems will be delayed.
If you're expecting messages from a specific sender, be sure to add their email address to Contacts. 1. Click Settings | More Settings. 2. Click Security and privacy tab. 3. Toggle on Block all senders except contacts. 4. Click Ok to confirm. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer ...