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2. Hotel manager - Wikipedia

   en.wikipedia.org/wiki/Hotel_manager

   A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...

3. General manager - Wikipedia

   en.wikipedia.org/wiki/General_manager

   A general manager (GM) is an executive who has overall responsibility for managing both the revenue and cost elements of a company's income statement, known as profit & loss (P&L) responsibility. A general manager usually oversees most or all of the firm's marketing and sales functions as well as the day-to-day operations of the business.

4. Hospitality management studies - Wikipedia

   en.wikipedia.org/wiki/Hospitality_management_studies

   Hospitality Management and Tourism is the study of the hospitality industry. A degree in the subject may be awarded either by a university college dedicated to the studies of hospitality management or a business school with a relevant department. [1] Degrees in hospitality management may also be referred to as hotel management, hotel and ...

5. Certified Hotel Administrator - Wikipedia

   en.wikipedia.org/wiki/Certified_hotel_administrator

   Certified Hotel Administrator. Certified Hotel Administrator (CHA) is the highest certification from the American Hotel & Lodging Educational Institute. To be eligible, individuals must fall into one of the following categories: General Manager, owner/operator in a lodging hospitality company, or corporate executive at a lodging hospitality ...

6. Bachelor of Science in Hospitality & Catering Management

   en.wikipedia.org/wiki/Bachelor_of_Science_in...

   HCM is a qualification in Hotel studies. This degree is also sometimes known as BHM (Bachelor of Hospitality Management) or (Bachelor of Hotel Management) and is a very popular Academic degree all over the world. A combination of Hospitality, Tourism, Management, Arts, Science & Technology are studied in the BSc. HCM Degree.

7. Concierge - Wikipedia

   en.wikipedia.org/wiki/Concierge

   Concierge. A concierge (French pronunciation: [kɔ̃sjɛʁʒ] ⓘ) is an employee of a multi-tenant building, such as a hotel or apartment building, who receives guests. The concept has been applied more generally to other hospitality settings and to personal concierges who manage the errands of private clients.

8. Night auditor - Wikipedia

   en.wikipedia.org/wiki/Night_auditor

   A night auditor is an employee who works at the reception of a hotel during the course of the night shift. Apart from performing the usual duties of a hotel receptionist, the night auditor's main task is to perform accounting checks. Depending on the hotel's size a night auditor might be responsible for coordinating with other night shift ...

9. Front office - Wikipedia

   en.wikipedia.org/wiki/Front_office

   The function of front office is to directly get in touch with customers, and is usually the first place that customers get to when they arrive to the company. The front office can discover more information about the customer by asking them questions, also helping the customers out. Staff working in the front office can also deal with simple ...