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2. Remote support - Wikipedia

   en.wikipedia.org/wiki/Remote_support

   Remote Support technology tries to reduce help-desk centres cost-issues – all transport-related expenses are immediately trimmed down, for instance. Modern day technology enables that any technician using Remote Support is able to assist a customer just like it was physically side-by-side.

3. Remote work - Wikipedia

   en.wikipedia.org/wiki/Remote_work

   Remote workers may feel pressure to produce more output in order to be seen as valuable, and reduce the idea that they are doing less work than others. This pressure to produce output, as well as a lack of social support from limited coworker relationships and feelings of isolation, leads to lower job engagement in remote workers. [100]

4. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks.

5. Remote Desktop Services - Wikipedia

   en.wikipedia.org/wiki/Remote_Desktop_Services

   Remote Desktop Connection is a primary client for Remote Desktop Services. RDC presents the desktop interface (or application GUI) of the remote system, as if it were accessed locally. [ 32 ] Microsoft Remote Desktop was created in 2012 by Microsoft as a client with a touch-friendly interface.

6. Job Descriptions Decoded: Sales/Customer Service Position - AOL

   www.aol.com/news/2014-05-14-job-descriptions...

   In this week's "Job Descriptions Decoded," I feature a position for a sales/customer service position. In this series, each week, I analyze a live job listing in a different industry from AOL Jobs ...

7. Quick Assist - Wikipedia

   en.wikipedia.org/wiki/Quick_Assist

   ADFS support; While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service ...