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  2. Night auditor - Wikipedia

    en.wikipedia.org/wiki/Night_auditor

    The night auditor carries out the duties of the front desk agent such as check ins, check outs, room changes, dealing with emergency situations, reservation and customer complaint handling. As well as performing wake up calls and providing concierge services and other duties carried out by a hotel receptionist albeit less frequently than during ...

  3. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to ...

  4. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    This is the place where customers first arrive in the hotel, where they can check in at the front desk. Employees working in the front desk will also help customers with problems and complaints. [4] The front office in the hotel industry, also called the reception area, which the receptionist is the one who get in touch with the customers, most ...

  5. Job description - Wikipedia

    en.wikipedia.org/wiki/Job_description

    A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

  6. Office management - Wikipedia

    en.wikipedia.org/wiki/Office_management

    By organizing tasks, controlling supplies, and supervising staff, office management ensures that business operations run smoothly. Scheduling, keeping records, and streamlining communication are important responsibilities. Teamwork and focus are aided by efficient office management, which boosts productivity and fosters a positive work environment.

  7. Supervisor - Wikipedia

    en.wikipedia.org/wiki/Supervisor

    An American poster from the 1940s. A supervisor, or lead, (also known as foreman, boss, overseer, facilitator, monitor, area coordinator, line-manager or sometimes gaffer) is the job title of a lower-level management position and role that is primarily based on authority over workers or a workplace. [1]

  8. Management - Wikipedia

    en.wikipedia.org/wiki/Management

    Low-level or "front-line" managers also act as role models for their employees. In some types of work, front-line managers may also do some of the same tasks that employees do, at least some of the time. For example, in some restaurants, the front-line managers will also serve customers during a very busy period of the day.

  9. Front of house - Wikipedia

    en.wikipedia.org/wiki/Front_of_House

    The front-of-house speakers are the main speakers that cover the audience, and the front-of-house desk is the desk that generates the front-of-house audio mix. In smaller venues the front-of-house desk may also produce foldback (monitor) mixes for the monitor speakers onstage, whereas in larger venues there will normally be a second mixing desk ...

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