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Find answers to questions about benefits, claims, prescriptions, and more. Contact Anthem Customer Service by phone, Live Chat, or log in to your account for information specific to your plan.
How To Submit An Anthem Claim Yourself. Typically, your doctor or provider, especially if they’re in your plan, will submit the claim for you. In some cases when you visit a doctor outside your plan, you may have to do this yourself. You can access claim forms in our Forms Library.
Anthem addresses Anthem Blue Cross and Blue Shield Claims Mail stop: IN999 P.O. Box 61010 Virginia Beach, VA 23466 Anthem Blue Cross and Blue Shield Corrected Claims and Correspondence P.O. Box 61599 Virginia Beach, VA 23466 Anthem Blue Cross and Blue Shield Provider Disputes and Appeals P.O. Box 61599 Virginia Beach, VA 23466
Once you're logged in, you can find a good amount of info on your claims or benefits by selecting the Claims or Benefits items in the menu. You can also find some basic info by looking on the back of your ID card.
Submit paper claims to: HealthKeepers, Inc. Anthem HealthKeepers Plus Claims Mail drop VA2000S110 P.O. Box 27401 Richmond, VA 23279-0001
Send the original claim form to the address below and retain a copy for your records: Claims HealthKeepers, Inc. for Anthem HealthKeepers Plus P.O. Box 27401 Richmond, VA 23279
Find answers to questions about benefits, claims, prescriptions, and more. Not connected with or endorsed by the U.S. Government or the federal Medicare program. Contact Customer Support by phone or Live Chat. Log in to find contact information specific to your area and plan.