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We're upgrading to smart meters - offering you convenience, more control, and expanded choice in understanding and managing your energy use. NYSEG provides electric and natural gas services to customers in communities throughout New York state.
If you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise, please contact us at 800.572.1131 for electricity outages or trouble, or use our online form.
Report an electric outage, view a list or map of current power outages and restoration statuses in our New York state service area, and access resources.
Access and manage your NYSEG account, view bills, and monitor energy usage with the online My Account portal.
Pay your NYSEG bill online by credit card, debit card, or checking / savings account.
Explore ways to pay, receive and manage your NYSEG bill. Pay your bill online or learn about other ways to pay using our mobile app, AutoPay, or pay offline.
Multiple outages. As of 9/29/2024 6:31 am, the current view of the map shows 5 outage (s) affecting 413 customers. Updates are provided every 15 minutes. Home Emergency Contact Contact Us Site Map Legal Disclaimer.
Sign in and manage your NYSEG account, and view and pay your bill. Don't have an account? Register here to get started.
The utilities serve 2.2 million electricity customers, 930,000 natural gas customers, and are recognized for safe, reliable energy delivery, excellent customer service, and a commitment to the community and environment.
NYSEG offers rebates to eligible residential natural gas and electricity customers who replace their existing equipment with high-efficiency natural gas or electric equipment. This program is also available to eligible customers who build a new home and install eligible equipment.