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DCA provides the public with live telephone assistance in more than 170 languages for consumer-related questions and concerns. The department publishes a number of publications on consumer-related issues, the most popular being the California Tenants Guide. Publications are free to the public and are made available on the department's website.
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Consumer Services. The Consumer Services Office is the main point of contact for Californians filing a complaint with the department or requesting additional information about licensees. Offering a live-person call center, the team logs thousands of calls a year and works with licensees to help consumers settle disputes and resolve issues.
The Business, Consumer Services and Housing Agency (BCSH) is the California government cabinet-level agency that assists and educates consumers regarding the licensing, regulation, and enforcement of professionals and businesses. [3]
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The Consumer Federation of California (CFC) is a nonprofit consumer advocacy organization founded in 1960. CFC campaigns for state and federal laws and appears at the California state legislature in support of consumer-focused regulations. [ 1 ]
Chime, the once-high-flying fintech, has agreed to pay $2.5 million to the California Department of Financial Protection and Innovation to settle claims that it violated the state’s consumer ...
The CA Department of Food and Agricultural (CDFA) and the CA Department of Corrections and Rehabilitation (CDCR) are also led by secretaries, not department directors. Several departments, such as CDFA and CDCR, report directly to the Governor and their chief executive officers are members of the Governor's cabinet.