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DCA provides the public with live telephone assistance in more than 170 languages for consumer-related questions and concerns. The department publishes a number of publications on consumer-related issues, the most popular being the California Tenants Guide. Publications are free to the public and are made available on the department's website.
Association of Community Organizations for Reform Now (ACORN) Consumer Action; Consumer Federation of America; Consumer Reports; Consumer Watchdog; FlyersRights.org; Funeral Consumers Alliance; National Consumer Law Center (NCLC) National Consumers League; National Council Against Health Fraud; Organic Consumers Association; Public Citizen
Consumer Services. The Consumer Services Office is the main point of contact for Californians filing a complaint with the department or requesting additional information about licensees. Offering a live-person call center, the team logs thousands of calls a year and works with licensees to help consumers settle disputes and resolve issues.
The hotline is available by calling 833-8-NO-HATE, or 833-866-4283, Monday through Friday from 9 a.m. to 6 p.m. Reports can also be filed online through the program’s portal. Show comments ...
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The Consumer Federation of California (CFC) is a nonprofit consumer advocacy organization founded in 1960. CFC campaigns for state and federal laws and appears at the California state legislature in support of consumer-focused regulations. [ 1 ]
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The Consumer Federation of America (CFA) is a non-profit organization founded in 1968 to advance consumer interests through research, education and advocacy. The CFA's website states that its members are nearly 300 consumer-oriented non-profits, each with a combined membership of 50 million people.