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Air travel is getting worse, judging from the number of consumer complaints. Consumer complaints about airlines nearly doubled in the first three months of this year compared with the same period ...
In October 2011, a newly formed company, Sixth Scott LLC, began purchasing YTB Travel Network from YTB International. [21] [22] The company was relaunched as First Alliance Travel in 2012. [23] On February 1, 2012, founder J. Kim Sorenson died at the age of 62. [24] In March 2012 the YTB announced a plan to merge with LTS Nutraceutical, another ...
American Society of Travel Advisors (abbreviated as ASTA) is a trade association which was formed to represent and defend the business and regulatory public policy interests of travel intermediaries, including travel agencies (including traditional "brick and mortar" agencies, online portals, mega- and corporate agencies, and small and mid-market businesses) and tour providers (including ...
The present Destinations International was founded in 1915 in St. Louis by sales representatives of 28 different US destinations as the Association of Convention Secretaries whose goal was to share accurate information about conventions, promote sound professional practices in the solicitation and servicing of meetings and conventions, and develop "scientific" principles of convention management.
In April 2022, passengers made 3,173 complaints against US airlines, mostly due to refunds, cancellations, delays, and mishandled baggage.
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In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
According to the report, overall complaints about air travel rose to 9,542 in the six-month period between January and June 2015, up 20 percent from the same period in 2014 (when 7,935 complaints ...