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In an organization, communication occurs between members of different hierarchical positions. Superior-subordinate communication refers to the interactions between organizational leaders and their subordinates and how they work together to achieve personal and organizational goals [1] Satisfactory upward and downward communication is essential for a successful organization because it closes ...
A good manager often needs to encompass a breathless and seemingly endless list of characteristics. In the years prior to the COVID-19 pandemic, the general definitions of "good" management often...
Research shows that management style is a main factor in sales person turnover. [1] When put into practice, servant leadership has a positive effect on a salesperson's turnover intentions because turnover is mainly associated with "the quality of the salesperson–supervisor relationship."
Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex than the typical finished-goods supply chain.
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360-degree feedback can include input from external sources who interact with the employee (such as customers and suppliers), subordinates, peers, and supervisors. It differs from traditional performance appraisal, which typically uses downward feedback delivered by supervisors employees, and upward feedback delivered to managers by subordinates.
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Image credits: Brad Robinson #6. I specialize in executive and personal protection, and over the years I have guarded many well known clients. Celebrities are always some of the most ‘difficult ...