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View the full headers to find out where an email was delayed or if the real sender disguised their email address. View the full header of an email. 1. Click an email to open it. 2. Click the More drop-down in the top menu. 3. Select View Message Source. Use header info to investigate problems. See where an email was delayed
Find the true address. 1. View the full header as described above 2. Compare the bottom From: address to the address in either the Received or Mailfrom field. 3. Confirm the real sending address in the top-most Received is the same as the one in Mailfrom. Block or filter the true email address. Now that you have the true email address you can ...
If you're repeatedly getting delivery failure errors when sending messages to AOL Mail customers, it is most likely due to spam blocking on AOL's servers. While you may be following at the rules for sending mail, it's likely the address you're sending mail from is hosted on a server our system had identified as "abusive".
If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.
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1. Sign into AOL Mail on a web browser. 2. Compose an email and add your own email address in the "To" field. 3. Send the email and check if it arrives.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
2. In the "To" field, type the name or email address of your contact. 3. In the "Subject" field, type a brief summary of the email. 4. Type your message in the body of the email. 5. Click Send. Want to write your message using the full screen? Click the Expand email icon at the top of the message.