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  2. Marine Corps Career Retention Specialist - Wikipedia

    en.wikipedia.org/wiki/Marine_Corps_Career...

    While in garrison, the Career Retention Specialist is encouraged to wear the dress blue delta or dress blue charlie uniform, season appropriate. The Career Retention Specialist is responsible to three entities: the Commanding Officer, Headquarters U.S. Marine Corps, and the individual Marine. Career Retention Specialist is not an entry level MOS.

  3. United States Army Recruiting and Retention College

    en.wikipedia.org/wiki/United_States_Army...

    The United States Army Recruiting and Retention College (RRC), located at Fort Knox, Kentucky, is a satellite school under the United States Army Soldier Support Institute (USASSI) that provides United States Army officers and non-commissioned officers (NCOs) with the knowledge, skills, and techniques to conduct recruiting and career counselor duties for the United States Army and Army Reserve ...

  4. List of United States Navy ratings - Wikipedia

    en.wikipedia.org/wiki/List_of_United_States_Navy...

    The Navy of the United Colonies of the 1775 era offered only a few different jobs above the level of ordinary seaman. These included Boatswain's mate, Quartermaster, and Gunner's Mate. These were titles of the jobs that individuals were actually performing and became the basis for petty officers and ratings. During this time, ship crews were ...

  5. Customer retention - Wikipedia

    en.wikipedia.org/wiki/Customer_retention

    Furthermore, in the emerging world of Customer Success, retention is a major objective. [2] Customer retention has a direct impact on profitability. Research by John Fleming and Jim Asplund indicates that engaged customers generate 1.7 times more revenue than normal customers while having engaged employees and engaged customers return a revenue ...

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Research has found a 5% increase in customer retention boosts lifetime customer [clarification needed] profits by 50% on average across multiple industries, as well as a boost of up to 90% within specific industries such as insurance. [37] Companies that have mastered customer relationship strategies have the most successful CRM programs.

  7. Employee retention - Wikipedia

    en.wikipedia.org/wiki/Employee_retention

    An alternative motivation theory to Maslow's hierarchy of needs is the motivator-hygiene (Herzberg's) theory. While Maslow's hierarchy implies the addition or removal of the same need stimuli will enhance or detract from the employee's satisfaction, Herzberg's findings indicate that factors garnering job satisfaction are separate from factors leading to poor job satisfaction and employee turnover.

  8. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]

  9. Human resource management - Wikipedia

    en.wikipedia.org/wiki/Human_resource_management

    Human Resource professionals were not able to post a job in more than one location and did not have access to millions of people, causing the lead time of new hires to be drawn out and tiresome. With the use of e-recruiting tools, HR professionals can post jobs and track applicants for thousands of jobs in various locations all in one place.