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Effective on purchases starting October 7, 2024, most merchandise purchased at Macy's or macys.com will be accepted for return until Jan. 31, 2025. We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail or in-store within 30 days of purchase. See below for exceptions.
Start a return here. Store returns are free. As of August 2, 2023, for Star Reward members, return shipping is free. For non-members, a $9.99 return shipping fee plus tax, where applicable, will be deducted from your refund. Sign up for Star Rewards here.
How long does it take for my store refund to be credited? How can I reprint my Macy's return label? What is Macy's return policy? Buy One Get One (BOGO) Returns.
Customer service article: "Furniture & Mattress Policies" at Macys.com. Help Center. Help Center. RECENTLY VIEWED ARTICLES. Macy's / Help Center. ... Mattress Shipping & Delivery. Furniture & Mattress Return Policies. Pricing & Payment Policies for Furniture & Mattresses. Financing Policies for Furniture & Mattresses < Back to Furniture ...
We can use the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email, or registry number to look up your information for you. Exchanges by mail: Only items purchased online can be returned by mail.
What Is Macy's Furniture And Mattress Return Policy? View More.
Effective on purchases starting October 7, 2024, most merchandise purchased at Macy's or macys.com will be accepted for return until Jan. 31, 2025. We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail or in-store within 30 days of purchase. See below for exceptions.
Return Policy for International Orders. Email internationalcustomerservice@macys.com if you're not satisfied with your purchase and we'll provide you with further instructions on where returns should be shipped and the amount you will be refunded.
Gift Registry Return Policy. The return timeframe for gift registry returns are calculated from the event date: If the item was purchased prior to the occasion or event date, items may be exchanged or returned (with receipt) 90 days from the event date.
General Gift Registry Information. Create & Manage Your Registry. Find & Shop From a Registry. Gift Cards. Gift Registry Return Policy.