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2. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   Primarily, by using an off-premises extension (OPX) for each subscribing business, connected at a switchboard at the answering service business, the answering service would answer the otherwise unattended phones of the subscribing businesses with a live operator. The live operator could take messages or relay information, doing so with greater ...

3. Operator messaging - Wikipedia

   en.wikipedia.org/wiki/Operator_messaging

   Alpha-dispatch was never designed to replace a full-service answering service. Although both services will answer calls in a customer's name and advise the caller that the customer is unavailable, a full-service answering service will usually have additional information about the customer that they are encouraged to share with the caller such as business summary, website information, personal ...

4. Automated attendant - Wikipedia

   en.wikipedia.org/wiki/Automated_attendant

   Many AAs will also offer a simple menu system ("for sales, press 1, for service, press 2," etc.). An auto attendant may also allow a caller to reach a live operator by dialing a number, usually "0". Typically the auto attendant is included in a business's phone system such as a PBX , but some services allow businesses to use an AA without such ...

5. Amtelco - Wikipedia

   en.wikipedia.org/wiki/Amtelco

   Founded in 1976, Amtelco originally began as a manufacturer of telecommunications equipment for telephone answering services and call center systems, but it has since gone from a mom-and-pop shop to a trusted leader in the telecommunications software industry. Amtelco employs more than 120 people and has customers located in all 50 U.S. states ...

6. Voicemail - Wikipedia

   en.wikipedia.org/wiki/Voicemail

   The conventional solution to efficient handling of telephone communication in businesses was the "message center". A message center or "message desk" was a centralized, manual answering service inside a company staffed by a few operators who answered all incoming phone calls.

7. This is why you should never call back an unknown number - AOL

   www.aol.com/article/lifestyle/2019/05/03/this-is...

   At the very least, answering the phone or calling back makes you vulnerable to future scams, says Eva Velasquez, CEO and president of Identity Theft Resource Center. “When you call back not only ...