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The California Legislature codified the Public Staff Division in Public Utilities Code Section 309.5, renaming it - at various times in its history - the Division of Ratepayer Advocates and the Office of Ratepayer Advocates (see SB 608 (2005), and SB 96 (2013)). In 2018, the legislature changed the office's name from the Office of Ratepayer ...
The Consumer Services Office is the main point of contact for Californians filing a complaint with the department or requesting additional information about licensees. Offering a live-person call center, the team logs thousands of calls a year and works with licensees to help consumers settle disputes and resolve issues.
Office of Ratepayer Advocates From a page move : This is a redirect from a page that has been moved (renamed). This page was kept as a redirect to avoid breaking links, both internal and external, that may have been made to the old page name.
The Office of Ratepayer Advocacy report said the expected costs are "not reasonable" for customers. DWP ratepayer advocate predicts fee increases, recommends delaying city's 100% clean energy timeline
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TURN (The Utility Reform Network) is a consumer advocacy organization headquartered in San Francisco, California.In 1972, Sylvia Siegel started TURN in her kitchen to represent consumers before the California Public Utilities Commission (CPUC), which she felt was overly focused on the interests of its regulated industries at the expense of consumers. [1]
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