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In contrast, the work system approach defines work system carefully and uses it as a basic analytical concept. A work system is a system in which human participants and/or machines perform work (processes and activities) using information, technology, and other resources to produce products/services for internal or external customers.
Knowledge work can be differentiated from other forms of work by its emphasis on "non-routine" problem solving that requires a combination of convergent and divergent thinking. [2] But despite the amount of research and literature on knowledge work, there is no succinct definition of the term. [3]
In the 1970s Peter Drucker (1974) may have been the first to describe knowledge workers and knowledge work.. Knowledge is created and used by people. Strassman (1985) described the transformation of work in the electronic age from the standpoint of education and training for managers and employees, human aspects of the working environment, and issues of morale, motivation, privacy, and ...
Knowledge retention is part of knowledge management. It helps convert tacit form of knowledge into an explicit form. It is a complex process which aims to reduce the knowledge loss in the organization. [67] Knowledge retention is needed when expert knowledge workers leave the organization after a long career. [68]
Nowadays ability to simulate rich, interactive, face-to-face knowledge is the key factory to use knowledge management as a part of decision making in B2B business. Bias influenced according to the veil of ignorance of decision making, for one to make a sound choice they have to separate themselves from what they know so as not to be biased.
The SECI model of knowledge dimensions (or the Nonaka-Takeuchi model) is a model of knowledge creation that explains how tacit and explicit knowledge are converted into organizational knowledge. The aim is to change the explicit knowledge of the model back into the tacit knowledge of the employees. [ 1 ]
The work breakdown structure provides a common framework for the natural development of the overall planning and control of a contract and is the basis for dividing work into definable increments from which the statement of work can be developed and technical, schedule, cost, and labor hour reporting can be established.
Knowledge management systems (software) include a range of about 1,500 or more different approaches to collect and contain information to then build knowledge that can be searched through specialised search tools. These include concept building tools and/or visual search tools that present information in a connected manner not originally ...